Speakers info

Roundtable: Retail competitiveness in the age of digitalization

23 May 2018

09:00-10:30 | Arenberg Room

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Irmfried Schwimann

European Commission

Deputy Director-General for Internal Market, Entrepreneurship, Industry and SMEs
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Jasmin Battista

DG Connect

Head of E-Commerce
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Kenneth Bengtsson

EuroCommerce

President
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Bruno Basalisco

Copenhagen Economics

Head of Digital Economy service
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Anneleen Van Boosuyt

European Parliament

Member
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Thorsten Marquardt

MediaMarktSaturn

Managing Director
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Eszter Zalan

Moderator

Reporter, EU Observer

 

Digital technology has driven a major change in the way people buy, but the way people buy has also transformed the way our sector has to do business. Offline traders face very real competition from the 24/7 operation of online operators, and face a number of regulatory constraints and property taxes which online sellers do not. The significance of big data and information about consumers will continue to grow as a decisive competitive tool in the coming years. The pressure for legislation on top of existing measures such as the General Data Protection Regulation and the proposed e-Privacy Directive may grow. At the same time, EU and national authorities may seek further measures in the name of protection of consumers which may act to dampen the progress of cross-border and online sales.